Privacy Policy

Agentix Lab · agentix-lab.com · Last updated: 2026-05-09

This Privacy Policy describes how Agentix Lab ("we", "us", "our") collects, uses, stores and protects personal data of visitors and users of agentix-lab.com.

1. Who we are

Agentix Lab is an AI automation studio based in Dubai, UAE. Contact: info@agentix-lab.com.

2. What data we collect

2.1 Data you provide

• Name, email, phone number / Telegram / WhatsApp — when you submit our contact or lead form
• Free-text messages and project details you share with us
• Information you provide via Meta Lead Forms (Facebook / Instagram), including name, email and phone number

2.2 Data collected automatically

• Anonymous analytics: page views, referrer, approximate location, device and browser type
• Cookies and pixels: Google Analytics 4 (G-XZYY8GSBMG), Yandex Metrica (108726222), Meta Pixel (962582233064461)
• IP address (used only to detect spam and abuse)

3. How we use your data

• To respond to your inquiry and provide the services you requested
• To send relevant follow-up about your project
• To improve our website and services through aggregated analytics
• To run advertising campaigns on Meta (Facebook, Instagram), Google and similar platforms — including the use of custom audiences and lookalike audiences based on hashed contact data

We never sell your personal data to third parties.

4. Legal basis

We process your data based on:

• Consent — when you submit a form or click "I agree"
• Legitimate interest — to operate our website, prevent abuse and run analytics
• Contract — when you become our client and we deliver services

5. Sharing with third parties

We use the following processors and platforms:

• Meta Platforms (Facebook, Instagram, WhatsApp) — advertising, lead forms, communication
• Google — Analytics, Ads, Workspace
• Yandex — Metrica analytics
• Telegram — communication and notifications
• Beget, Timeweb — hosting infrastructure

All processors handle your data in accordance with their own privacy policies and applicable law.

6. Data retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations, but no longer than 3 years from your last interaction with us, unless otherwise required by law.

7. Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (see our Data Deletion page)
• Object to or restrict certain processing
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, email us at info@agentix-lab.com.

8. Cookies

We use cookies for analytics and advertising. You can disable cookies in your browser settings. Disabling cookies may affect site functionality.

9. Security

We use industry-standard measures to protect your data, including HTTPS encryption, restricted server access and regular security audits. However, no method of transmission over the Internet is 100% secure.

10. Children

Our services are not directed to anyone under 16. We do not knowingly collect personal data from children.

11. International transfers

Your data may be processed in the UAE, EU, USA and other countries where our processors operate. We ensure adequate safeguards are in place.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision.

13. Contact

For any privacy-related questions, contact us at info@agentix-lab.com.

Russian version: /ru/privacy